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Tag Archives: Which factors can play their role in creating gap between the expectations and perceived quality of services

Which factors can play their role in creating gap between the expectations and perceived quality of services

Introduction 1.1    Introduction Different companies are offering their services and goods in the same market these days at different prices in the competition and it is era of high competition, whereas the customers are also looking for the best services and high quality of services and products at low prices and they do bargaining as …

Continue reading “Which factors can play their role in creating gap between the expectations and perceived quality of services”

Posted byMALIMay 3, 2021Posted inUncategorizedTags: wants and expectations of the clients and the perceived quality of services with the expected services then the company can enhance the market share figure., What is the relationship between the gap and CRM activities? How CRM can reduce the gap? What are the main impacts of CRM activities on the sales and customer retention in hotel industry?, Which factors can play their role in creating gap between the expectations and perceived quality of services, Which factors can reduce this gap for achieving organizational objectives effectively?Leave a comment on Which factors can play their role in creating gap between the expectations and perceived quality of services
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